Job News / Desktop Level 2 Engineers
Desktop Level 2 Engineers
Immediate staff required across Dublin, Westmeath and Cork for open positions with our clients.
This role will be best suited to individuals who would like to increase their scope and range of skills in the ICT support sector.
Duties & Responsibilities
• Working to deliver solutions for our clients ICT requirements you will need to be adaptive in your approach and call on the supporting team within PFH Technology.
• As part of this team you will be responsible for monitoring customer’s infrastructure
• You will be responsible for identifying issues and taking preventative action to ensure business continuity for our customer base.
• In addition to this you will be a point of escalation for Level 1 engineers, working with the support team to ensure all issues are resolved quickly and efficiently.
• The range of products includes but is not limited to Microsoft, HP, IBM, Cisco, Symantec, Citrix and VMWare.
Skills and Experience Required
• A minimum of 2 years’ experience required
• Knowledge of Microsoft Technologies
• Proven track record in delivering a high quality of customer service while adhering to business SLA’s
ABOUT PFH TECHNOLOGY GROUP
Founded in 1985, PFH is Ireland’s leading, indigenous Information & Communications Technology (ICT) Solutions Provider, supplying ICT based business solutions to our wide range of clients. We are also the largest, independent provider of infrastructure services and the most experienced end-to-end provider of voice, data and IT services.
Our client base, of almost 1,500 organisations is served from our offices in Dublin, Cork, Galway and Belfast. We employ in excess of 200 people including a strong sales team and over 100 highly skilled technology professionals.
Operating at the leading edge requires us to continuously ensure that we have a highly skilled pool of sales talent employed to deliver the most comprehensive range of ICT based business solutions for our clients. We also have key relationships with the world’s leading technology companies, including HP, Microsoft, Siemens, Citrix and VMWare.
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